What it is
Every agent we build is powered by an LLM (usually GPT-4 or Claude). We don't expose the LLM directly to customers—we wrap it in strict guardrails, give it access to verified data sources (via RAG), and monitor its outputs. This is how we ensure accuracy.
Why it matters
LLMs are the foundation of every modern AI agent. They're not the agent itself—they're the "brain" that powers the agent's decisions. Understanding LLM capabilities and limitations (like hallucination) is critical for building agents you can trust in production.